Glasgow is hot spot for ppi compensation | PPI claims Glasgow Here  

In the recent annual review released by the Financial Ombudsman they released some interesting information regarding payment protection complaints and one of them was the hot spots in the UK where most people make missold claims from.

Glasgow was the number 1 place for complaints including ppi claims closely followed by Swansea  then Bristol.

The other cities in the top 20 were as follows.

• Luton
• Manchester
• Bolton
• Nottingham
• Kingston on Thames
• Colindale, London
• Bournemouth
• Enfield, London
• Rochdale
• Belfast
• Cardiff
• Reading
• Leeds
• Watford
• Sheffield
• Blackburn
• Leicester

The Ombudsman stated “places where people called us from the most were generally more densely-populated and diverse urban and suburban areas across the UK”.

Other interesting information released by the financial ombudsman relating to ppi claims and other financial complaints is:

Consumers from unskilled backgrounds are significantly less likely to complain to a financial business – and where they do so, they are more likely than any other social economic group to be satisfied with the financial business’s response. This could be one reason why more and more people are turning to claims management companies to help them when they feel they have been missold.

On the other hand, the research by the financial ombudsman shows that professional and managerial consumers are more likely to have a wider range of financial products and services – and are the most likely to consider they have had a problem with a financial business.

The proportion of customers who told the ombudsman they were self-employed rose slightly from 15% to 16%  continuing a steady year-on-year rise in recent years.

21% of consumers whose disputes we settled during the year told the ombudsman they had some form of disability most commonly mobility and manual dexterity difficulties. This increased from 18% in the previous year. The figure is now higher than the proportion of disabled people in the UK.

10.5% of people who brought complaints to the ombudsman service during the year said they had a non-white ethnic background (12% in the previous year and 10.5% in the year before that).

The proportion of consumers aged between 25 and 34 who bring complaints to the ombudsman service is broadly in line with the proportion of the UK adult population as a whole. But we receive proportionately fewer complaints from consumers between 18 and 24.

For the first time, payment protection insurance (PPI) was the financial product most complained about this year by people under 25. However, while 40% of those under 25 referred complaints to us about PPI, this figure rose to 62% for people between 35 and 44.

The proportion of people aged 55 to 64 who complained to us remained the same as in the previous year – and 18% more people aged 65 or over brought complaints to us, with significantly more complaints about payment protection insurance (PPI). In fact, during the year the proportion of PPI complaints we received from consumers aged 65 or over increased from 11% to 42%.

I am sure you will agree with me that this information is both interesting and informative and clearly shows how the UK consumer is becoming far more aware that they can complain about being mis sold any financial product irrespective of their age, colour or ethnic background.